Support Center
Find answers to the most popular questions.
Subscription & billing
01
How do I subscribe?
02
How do I cancel auto-renewal?
03
Why was I charged again?
04
I paid, but the app still asks me to subscribe
Account
05
How do I sign in to my account?
06
Do I need a password to sign in?
07
How do I change my account email?
08
How do I permanently delete my account?
Watching
09
Why is an episode locked?
10
Can I download a show or episodes to watch offline?
11
Why can't I find a specific show in the app?
12
Is there a release schedule for new shows and episodes?